> To update the machine's firmware, see how to update the Firmware for your Brother machine. Make sure that your Brother machine uses the latest firmware. We recommend opening the following internal/external ports in your firewall: If a firewall is active on your computer, it may not allow Brother iPrint&Scan to connect to your machine. Repeat the steps from d to h, making sure all of the events in the Select and event: drop-down list are set to Brother iPrint&Scan.Ĭheck the firewall settings on your computer. Select Brother iPrint&Scan from the Start this program: drop-down list. Select one of the events (Scan/Image Button, Scan/File Button, Scan/E-mail Button or Scan/OCR Button) from the Select an event: drop-down list. NOTE: When the User Account Control screen appears, click Allow or Yes. Make sure that your machine's scanner driver icon is displayed in the Scanners and Cameras dialog box.Ĭlick your machine's icon, and then click Properties. Open the Control Panel > type "scanners and cameras" in the search box > click View scanners and cameras in the search results. You can also access the Scanners and Cameras dialog box by doing the following: Select your model name from the drop-down list.Ĭlick Scan in the navigation bar, and then click Scanners and Cameras. If is not on the Start screen, right-click somewhere on an empty spot, and then click, All Apps from the bar. NOTE: The screens may differ depending your operating system and Brother machine.Ĭlick ( Start) > ( All apps >) Brother > Brother Utilities. This is necessary to scan using your Brother machine's Scan button via network. Make sure that the scanner driver is installed and that Brother iPrint&Scan is selected in Scanners and Cameras. > Click here to see I cannot print on a wireless (Wi-Fi) network (Windows).
> Click here to see I cannot print using my Brother machine on a wired network. > Click here to open and follow steps 1,2 and 5. > The latest version of Brother iPrint&Scan is available in the Downloads section.NOTE: Depends on your model's specification, the links may not be available. We recommend installing the latest version of Brother iPrint&Scan to be able to print or scan using your Brother machine.
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